WHAT YOU CAN EXPECT FROM JORDAN ANDREWS
You deserve a professional service from beginning to end, and that’s exactly what you get from Jordan Andrews and our friendly and knowledgeable sales staff, our vastly experienced surveyors, and our team of professional in house floor fitters. We don’t compromise on quality and neither should you.
We have over 100 full sized sample boards for you to choose from in our showroom. Hand samples are also available for you to take away so you can see how they complement your home.
HELP CHOOSING YOUR FLOOR
Our members of staff are here to help. They are here to guide you to the right flooring for your needs. They will talk you through the differences in wood species, floor constructions and types of finishes. Don’t forget there is no such thing as a silly question.
If you know your measurements we are able to provide you with a rough quote in store or over the phone then and there. This can then be followed up by a home visit to gain a better understanding of the job and provide a more accurate quote.
Our surveyors are available to attend your property and discuss all your needs. This includes creating a floor plan using digital lasers to accurately measure the space, checking your sub-floor is suitable, recommending installation methods and discussing the finishing details with you. Any questions and concerns can also be answered at this point.
BOOKING IN THE WORK
Once you are ready to go ahead with the installation we will book a time and date that’s convenient for you.
You can have peace of mind knowing professional floor fitters are carrying out the work. As we only use our own in house fitters and do not sub-contract you can feel free to leave them unattended in the property or with keys so they can let themselves in and out as many of our customers do. We work around you, you don’t have to sit at home waiting for us to finish.
We are so confident in our work that all floors supplied and fit by us come with our guarantee. If you experience problems with your floor we will send out our surveyor to inspect the floor and arrange repairs to be carried out.
We pride ourselves on our reputation. Our showroom has been open in the same location, with the same name, under the same management for over 10 years. Unlike independent builders we are always available for you to come and discuss your needs before, during and after your installation. You won’t need to track us down or arrange appointments, just pop in when you’re free.